Refund policy

At CheyBuzz.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.


1. Returns

We accept returns within 7 days from the date of delivery.

To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it

  • Be in the original packaging

  • Include proof of purchase (order number or receipt)

Items that are damaged due to misuse, normal wear and tear, or missing original packaging may not be eligible for return.


2. Non-Returnable Items

Certain items are non-returnable, including:

  • Personal care or hygiene products

  • Perishable goods

  • Gift cards

  • Downloadable or digital products

  • Items marked as "Final Sale"


3. Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

  1. Approved refunds will be processed within 5–7 business days.

  2. The refund will be credited to your original payment method.

  3. Shipping charges are non-refundable unless the return is due to our error (wrong or defective item).


4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos or videos of the item and packaging

  • A brief description of the issue

We will arrange a replacement or full refund at no extra cost.


5. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • We recommend using a trackable shipping service, as we are not responsible for lost return shipments.


6. How to Initiate a Return

To start a return, contact our support team at:

  • Email: support@cheybuzz.com

  • Website: https://cheybuzz.com

Please include your order number and reason for the return in your message.


7. Late or Missing Refunds

If you haven't received your refund yet:

  1. Check your bank account again.

  2. Contact your credit card company or payment provider; processing times may vary.

  3. If you still have not received your refund after 10 business days, contact us at support@cheybuzz.com.


8. Changes to This Policy

We may update this Return & Refund Policy from time to time. Any changes will be posted on this page with the updated date.


Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

  • Email: support@cheybuzz.com

  • Website:https://cheybuzz.com/