Shipping policy

Thank you for shopping at CheyBuzz.com. This Shipping Policy explains how we process, ship, and deliver orders.

1. Order Processing

All orders are processed within 1–3 business days after payment is successfully received.

Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing may be delayed by a few days. We appreciate your patience and understanding.

2. Shipping Time

As a dropshipping store, products may be shipped from various fulfillment centers worldwide.

Estimated Delivery Times

Region Estimated Delivery Time
United States 7–15 Business Days
Canada 8–18 Business Days
United Kingdom 7–15 Business Days
Australia 8–18 Business Days
Europe 8–20 Business Days
India 7–20 Business Days
Rest of World 10–25 Business Days

Please note that delivery times are estimates and may vary depending on location, customs clearance, and courier services.

3. Shipping Costs

Shipping costs are calculated and displayed during checkout.

Occasionally, we may offer:

  • Free Shipping Promotions
  • Discounted Shipping Rates
  • Limited-Time Shipping Offers

These promotions are subject to change without notice.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (when available).

Please allow 3–7 business days for tracking information to update in the carrier's system.

5. Multiple Packages

Because products may come from different suppliers or warehouses, your order may arrive in separate shipments.

Receiving multiple packages for a single order is normal and does not indicate a problem.

6. Customs, Duties & Taxes

For international orders, customs duties, taxes, and import fees may apply depending on your country's regulations.

These charges are the responsibility of the customer and are not included in product prices or shipping fees unless explicitly stated.

7. Delayed Deliveries

Delivery delays may occur due to:

  • Customs inspections
  • Severe weather conditions
  • Transportation disruptions
  • High seasonal demand
  • Carrier-related issues

CheyBuzz.com cannot guarantee delivery dates and is not responsible for delays beyond our control.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • We are not responsible for lost packages.
  • Additional shipping fees may apply for re-shipment.
  • Orders may not be eligible for refunds.

Please verify your shipping details carefully before completing your purchase.

9. Lost or Stolen Packages

If your tracking information indicates that your package has been delivered but you have not received it:

  1. Check with neighbors or household members.
  2. Contact the shipping carrier directly.
  3. Reach out to our support team for assistance.

CheyBuzz.com is not responsible for packages marked as delivered by the carrier.

10. Damaged Packages

If your package arrives damaged:

  • Contact us within 48 hours of delivery.
  • Include your order number.
  • Provide clear photos of the damaged item and packaging.

We will review your request and work toward a suitable resolution.

11. Shipping Restrictions

We reserve the right to limit or refuse shipping to certain locations due to:

  • Legal restrictions
  • Carrier limitations
  • Fraud prevention concerns
  • High-risk delivery regions

12. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

CheyBuzz.com

📧 Email: support@cheybuzz.com

🌐 Website: cheybuzz.com